How the visual assessment works

Inputs and observations

Results depend on image clarity, lighting, angle, distance, user context, and whether the relevant area is visible. The system may describe apparent patterns such as staining, cracking, corrosion, deterioration, or missing components.

Cost-range approach

Any cost shown is an indicative planning range, not a quote. Actual scope depends on location, access, labor, materials, permits, concealed damage, system size, finish quality, and market conditions. Users should obtain written local estimates.

Confidence and validation

Uncertainty should rise when images are incomplete or multiple causes are plausible. Users are directed to licensed inspectors and relevant specialists for testing, diagnosis, and repair scope. Content is updated when product behavior or authoritative guidance changes.

What happens to your photos

The app analyzes the photos you take to describe visible conditions and to generate preliminary repair-cost ranges. Castilho Enterprises may use anonymized image data to improve the accuracy of its models; the privacy policy explains how to opt out of AI training.

You can delete individual scans and reports in the app at any time. Data is encrypted in transit and at rest, and hosting providers such as AWS and Firebase process it on Castilho Enterprises’ behalf. Castilho Enterprises does not sell property data to real estate agents or marketing firms.

What House Inspector cannot determine

A visual app can help organize observations, but it cannot inspect concealed areas, test systems or materials, or decide whether a property is safe.

• Conditions behind walls, under finishes, below grade, inside equipment, or beneath roofing.
• Intermittent leaks, electrical faults, gas leaks, combustion problems, pests, and environmental contaminants.
• Structural adequacy, code compliance, remaining service life, and complete repair scope.

Testing and specialist work

Radon, asbestos, lead, mold conditions, sewer lines, termites, septic systems, wells, chimneys, pools, and many building systems require dedicated procedures or qualified specialists. A standard inspection may also exclude some of these services.

When to stop and call a professional

Do not enter an unsafe area or touch suspect materials. Leave and contact emergency services, the utility, or an appropriate licensed professional for smoke, fire, sparking, gas odor, unstable structure, sewage, active flooding near electricity, or suspected hazardous-material disturbance.